Privacy Policy
This policy explains what information Amplify Vacations collects from guests and owners, how it is used, and the choices available to you.
Information we collect
Account details such as name, email, and phone number; reservation details including stay dates, guest counts, and property; payment information processed by our payment provider; and standard technical data such as device and usage information.
How we use information
To confirm and service reservations, process payments and refunds, provide guest support, meet tax and legal obligations, prevent fraud, and send transactional messages about a stay. Marketing email is sent only where permitted and can be unsubscribed at any time.
Sharing and security
Information is shared with the property manager for the booked stay, with payment and identity verification providers, and with service providers that operate the platform. Payment card details are handled by our payment processor and are not stored on Amplify systems.
Your choices
You can review and update account details while signed in, unsubscribe from marketing email, and request access to or deletion of your personal information by contacting support.
Frequently Asked Questions
Does Amplify store my card details?
No. Card data is handled by our payment processor; Amplify stores only a reference to the payment, never full card numbers.
Who receives my booking information?
The property manager for the home you booked, plus the payment, identity verification, and messaging providers required to service the stay.
How do I request deletion of my data?
Contact support and request deletion. Records required for tax or legal compliance are retained for the period the law requires.